The Louisiana State Board of Social Work Examiners is authorized to receive complaints against social workers. Complaints must be submitted to the Board in writing, signed and include the complainant’s contact information. Anonymous complaints are not accepted.
When a complaint is received a certified letter acknowledging receipt is mailed to the complainant. This letter will include the meeting date at which members of the Board will consider the complaint. You may expect to hear from the Board through written correspondence following that meeting relative to the action that will be taken.
If the Board accepts the complaint, the social worker will be notified that a complaint against him/her has been accepted by the Board. The social worker will also be sent a copy of the complaint.
Board members as members assigned by the agency to make findings of fact and conclusions of law will not and may not participate in the investigation. No board member shall accept contact or communicate with a social worker involved in an investigation, any person on behalf of the social worker, legal counsel for any party, the complainant, witness, or potential witness. If any of these persons attempt to contact a board member, the board member shall promptly refer the matter to the board’s administrator and/or the board’s legal counsel. This restriction conforms with R.S. 49:960(A) and is not intended to restrict those routine communications which are in no way related to a case under active investigation or adjudication.
To file a complaint, access the form here.